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Client Services Manager at Skyview Communications Limited

Skyview Communications Limited, is at present recruiting suitably certified candidates to fill the place beneath:Job Title: Client Services Manager

Location: Nigeria

Employment Type: Full-time

Job Functions: Management Art/Creative Advertising

Job Description

  • Building and sustaining relationships with purchasers and key personnel inside buyer corporations.
  • Conducting enterprise evaluations to make sure purchasers are glad with their services.
  • Alerting the gross sales staff to alternatives for additional gross sales inside key purchasers.
  • Letting prospects learn about different merchandise the corporate provides.
  • Attending conferences with purchasers to construct relationships with present accounts.
  • Achieving consumer relationship targets and KPI’s as set by the Head of Sales.
  • Working carefully with Account Managers and Sales Consultants.
  • Escalating and resolving areas of concern as raised by purchasers.
  • Carrying out consumer satisfaction surveys and evaluations.
  • Monitoring firm efficiency towards service degree agreements and flagging potential points.
  • Updating the CRM and guaranteeing account managers are conscious of modifications inside purchasers.
  • Passing results in the gross sales staff and following up on progress.
  • Liaising with inner departments to make sure consumer wants are fulfilled successfully.

Application Closing Date
Not Specified.Method of Application

Interested and certified candidates ought to:
Click here to apply online

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